QUICK START
    
WEB ACCESS
  • Log in on www.genesys.com or click on the icon in your taskbar to begin your web meeting.
  • For assistance during your meeting, click on the Help menu and select Dial Customer Support.
PHONE ACCESS
Global Access Method:
  • Dial Access Number,
  • Dial Meeting Number,
(Ensure the Meeting Number is preceded and followed by the key.)
  • Enter your PIN starting and ending with the key.
Direct Access Method:
  • Dial Meeting Number,
  • Enter your PIN starting and ending with the key.
USEFUL FEATURES
Help Desk 10
Dial-out phone number
Disconnect last participant 2
End a conference 9
Self mute/unmute 6
Activate/deactivate recording 17
 
CUSTOMER SUPPORT
Australia: +61 (0)3 9221 4777
Hong Kong: +852 2110 3231
Japan: +81 (0)3 3505 3970
Malaysia: +60 (0)3 2168 8820
New Zealand: 0800 449 142
Singapore: +65 6235 5168

REPLAY
Australia: +61 (0)3 9221 4752
Hong Kong: +852 2110 1294
Japan
(English: +81 (0)3 4560 4155)
Japan
(Japanese: +81 (0)3 4560 4156)
Malaysia: +60 (0)3 7712 4330
New Zealand: 0800 447 481
Singapore: +65 6415 4533
YOUR ACCESS TO VOICE AND WEB CONFERENCING
Company Name:
Name:
Meeting Number:
Access Number: